Shipping policy
Shipping Policy
Thank you for shopping at DuraCast India. This Shipping Policy outlines our shipping process and procedures.
Shipping Methods We offer standard shipping within India. Orders are shipped via reputable courier services.
Processing Time Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during busy periods.
Shipping Rates Shipping rates are calculated based on the weight and destination of the order. The shipping cost will be displayed at checkout.
Estimated Delivery Time Delivery times vary depending on the destination. Typically, orders are delivered within 5-7 business days after dispatch. Please note that delivery times may be affected by external factors beyond our control.
Order Tracking Once your order has been shipped, you will receive a shipping confirmation with tracking information. You can track your order using the provided tracking number.
Shipping Restrictions We currently ship only within India. We do not ship to international destinations.
Lost Shipments In the event that your order is lost during transit, please contact us immediately at duracastindia@gmail.com. We will work with the courier service to resolve the issue.
Damaged Shipments In the event of any product damage caused by courier handling, we do not offer a standard guarantee or replacement. However, we are committed to customer satisfaction and can provide a replacement upon request, with an additional nominal shipping charge.
Contact Us If you have any questions about our Shipping Policy, please contact us at duracastindia@gmail.com.